Other Email Programs and Devices
Other Email Programs and Devices

Manually setup your email account on email programs and devices not included in our auto setup procedures.

 
POP3 or IMAP?
POP3 and IMAP are two different methods of accessing your incoming email. Choosing between POP3 and IMAP is usually the first step when manually setting up your account.

Choose POP3 if you're setting up an email program on a desktop or laptop computer that is your primary workstation. With POP3, mail is downloaded and stored on your computer. You can store years and years of mail on your computer, and include it in your regular backup.

Choose IMAP if you're setting up a mobile device like a smartphone or tablet that you use in addition to your primary computer. With IMAP, you view mail stored on the remote server. The mail stays on the server. Over time, you mail account will increase in size until it reaches its storage quota. Then you will not receive any new mail. To avoid this you should setup a POP3 email program on your computer to download and permanently store your email.
 
About Your Username

You must enter your username (and password) for both Incoming Mail and Outgoing Mail.

Your username is the same as your email address, e.g.

Email Address: demo@mylabrador.ca
Username: demo@mylabrador.ca

Sometimes when setting up an email program, it will "guess" that your username is the first part of your email address ("demo"). This is wrong. You must correct it to be the full email address.

 
Incoming Mail Setup
POP3

Server Name: mx.smartlabrador.ca
Port: 995
Encryption: SSL
Username: (your email address)
Password: (your password)

IMAP (for phones & tablets)

Server Name: mx.smartlabrador.ca
Port: 993
Encryption: SSL
Username: (your email address)
Password: (your password)
 
Outgoing Mail Setup
LabradorData supports two alternate configurations for your outgoing mail. You can use either one.

OPTION #1

Server Name: mx.smartlabrador.ca
Port: 587
Encryption: STARTTLS
Username: (your email address)
Password: (your password)

OPTION #2

Server Name: mx.smartlabrador.ca
Port: 465
Encryption: SSL
Username: (your email address)
Password: (your password)

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